Mattress Overstock Reviews

I tried using their financing option, but it turned into a mess quickly. I kept getting bounced around and no one could clearly tell me what I was actually approved for. The support replies also felt like copy-paste answers that didn’t really address my questions, which made it even more frustrating. In the end, I just gave up and didn’t buy anything. I really wish they made the financing process clearer

I got frustrated using the site. Pages were loading slowly, the filters kept resetting on me, and checkout was confusing enough that I started feeling like I was begging the site to just let me buy something. After a while, I was more annoyed than anything because I couldn’t even tell what was actually in stock. I ended up giving up before placing an order

I tried to use the warranty on a mattress I bought from mattressoverstockusa.com, it turned into way more of a headache than it should’ve been. Whoever was handling my claim kept asking for one more thing, pictures, receipts, then more pictures, and after I sent what they asked for, the replies got slower and less helpful.

Every email felt like they were trying to dodge the issue or find a reason it didn’t qualify. I don’t know if it was the support person not wanting to deal with it or the company just making warranties difficult on purpose, but it left a bad taste. Maybe the mattress was cheap for a reason, because I definitely wouldn’t buy from them again if getting help is this frustrating.

Ordering went okay overall. The checkout did work, but I’m sure it took me a little longer than it should have to get through everything.

I mostly just remember sitting around waiting for it to show up, and it never came when it was supposed to. Maybe there was a message somewhere that I missed, but I don’t recall getting any real update from them. Frustrating experience overall.

I ordered a mattress thinking it’d show up quickly, but it ended up taking way longer than what they originally said. the tracking info barely changed the whole time, so I kept checking it myself and still had no real idea what was going on. By the time it finally got delivered, I was already annoyed. i wouldn’t order from here again if I needed something to arrive on time.

I was disappointed with the selection. There really wasn’t much to choose from, and I couldn’t find the type of mattress I was looking for at all. What made it more frustrating was that when I asked about other options, it felt like nobody really wanted to take ownership or help figure it out. I just got passed around without any real answers.

I had a easy time shopping here. Nobody was hovering or trying to push me into buying something right away, which I really appreciated. You can just walk around, check out the mattresses, and take your time without feeling pressured. The prices seemed fair enough, not exactly a huge bargain, but not bad either. I do wish there had been a little more information on some of the items, though. Overall, it was a decent experience, just nothing that really stood out.

I had an issue with my order and tried to get it fixed, but it kind of just kept going nowhere. Like, I’d explain it, they’d say someone would follow up, and then… nothing really happened.

After a few back-and-forth messages I just stopped trying. Maybe it works out better for other people, I don’t know, but for me it felt poorly handled.

I kept checking back for the items I wanted, but every time it was the same pattern: out of stock. At first I thought it was just bad timing, but after a few tries it started to feel consistent. Frustrating experience overall...

I went in just trying to ask some basic questions about mattress firmness and the warranty, but the sales guy didn’t seem to know much. He kept guessing, then transferred me to someone else, who also didn’t really have clear answers. It felt like I was being passed around instead of helped. After all that, I left frustrated and ended up buying somewhere else.

Pretty comfy mattress overall. It’s supportive without feeling too firm, which I like. Took me a couple nights to adjust, but I’ve been sleeping better since. I’d give it 4 stars. Anyway.

At first the mattress seemed okay, but after about two weeks it already started sagging and feeling flat. it just feels cheap. The most frustrating part was trying to figure out who was actually responsible for helping with the issue — the brand, the seller, or customer service, because nobody seemed to clearly own it.

I tried to do an exchange and it took way longer than it should have. My sister even helped me follow up because I wasn’t getting much useful support, but it still felt like no one was really trying to help. Frustrating experience overall.

I expected the prices to be way better since it’s called overstock and you’d think that means everything is some huge discount. But most of the mattresses I looked at were basically the same price as everywhere else, and once shipping and extra fees got added, it didn’t feel like much of a deal at all. The selection was fine, I guess, but these sites always make it seem like you’re saving a ton when you really aren’t. Overall, I was disappointed with the value.

I ordered from Mattress Overstock thinking the setup and old mattress removal would be the easy part of buying a new bed. Unfortunately, that ended up being the most stressful part of the whole experience.

The delivery guys seemed rushed, and the bed wasn’t set up very carefully. They left plastic and other packing stuff in the room, and after they left I realized the frame wasn’t right, so I had to fix it myself. It was one of those moments where you realize how much the little details affect how you feel about a big purchase.

The old mattress removal was supposed to be included, but they said they couldn’t take it and didn’t really give me a clear reason. So I was left dealing with it on my own, which was really frustrating. I wouldn’t use them again, mostly because the experience made me feel like once the sale was done, the follow-through didn’t matter.

I had a frustrating experience with their customer service. I reached out about an issue and it took them days to get back to me, only for the problem to still not be fixed. Even the little back-and-forth details felt ignored, which made it more annoying. I don’t think I’ll be buying from here again.